What customers actually ask us before booking.

The three indicators worth paying attention to are poor efficiency, repairs that keep coming back, and equipment that has reached 10 to 15 years of age. One of those on its own is usually a repair. Two or three together is the point where putting money into the old unit stops making sense, and we will tell you which side of that line you are on before you spend anything.

It takes a load calculation, not a rule of thumb. A qualified contractor works from your home's square footage, the quality of its insulation and its window specifications. Sizing off the label on the old unit is how a house ends up with equipment that short cycles for the next twenty years.

The Department of Energy suggests 68F (20C) through the winter months and 75F (24C) through the summer. On a two stage system or a heat pump the bigger saving usually comes from leaving it alone rather than swinging it up and down.

Yes. Office hours are Monday to Friday, 8:00 AM to 4:30 PM, and emergency service is available outside them. In a northern Michigan winter a furnace that quits is not something that waits until Monday.

Yes, quotes are free. We would rather look at the house, do the load calculation and tell you what it actually needs than give you a number over the phone that changes once somebody sees the duct run.

We work with Michigan Saves, which connects homeowners to a network of approved lenders offering unsecured loans with fixed rates, flexible terms and no penalty for early payoff. Our Michigan Saves contractor ID is 101346. If Michigan Saves is not a fit we can point you at other lending partners.

We are a Mitsubishi Diamond Contractor and a Navien service and installation specialist, and we work on gas furnaces, boilers, water heaters, ductless mini splits, PTAC through the wall units, fireplaces, thermostats, central air conditioners, humidifiers, dehumidifiers and unit heaters across the brands common in this region.

The Greater Grand Traverse Region, including Cedar, Elk Rapids, Empire, Glen Arbor, Interlochen, Kewadin, Maple City, Rapid City, Suttons Bay and Williamsburg.